Insights for Entrepreneurs

Provide stellar user experience with a world-class instant messaging app


9 min read

The way people communicate is constantly changing and has taken a digital nature in recent times. This is because, with the advancements and innovations in technologies, communication can no longer be an exception. And, the industry is growing more digital like never before in this modern era.

Mainly, messaging apps and social media networks serve as the big platforms in digital communication

Initially, the messaging app like Whatsapp was just used as a backup for phone calls and text messaging. And, considered as a communication tool for personal use. But, soon these apps evolved with convenient functions that are not available in either phone calls or traditional text messaging. So, a large consumer group and mainly the millennials choose messaging apps as their prime communication channel


Nowadays, the messaging app has also been used as an efficient business tool. Many business owners embrace the idea of using messaging apps for their business needs. Without any second thought, the instant messaging app is surely a boon to the business community. But,

Do you still really wonder why these messaging apps have gained immense popularity around the globe?
Do you want to know why messaging apps have a significant impact on the growth of many businesses worldwide?

Then, continue to read the blog
In the below sections, we are going to see the benefits of using a messaging app in the business communication; what are all the challenges in building a custom messaging app; how to get an all-in-one messaging app for your business

How does instant messaging help businesses?

For diverse business needs

Instant messaging apps help businesses in different ways. Such as it can be used for intensifying the bond with customers through effective customer service. It can also be utilized for internal communication purposes within an organization like connecting employees for the smooth functioning of the work process, building brand, and so on.


Cost-effective solution

The best part about the instant messaging app is that it serves as the simplest and cost-effective way to communicate with the customers. This is because business owners can send all necessary audio/video files to their clients at no cost.

Also, with the increased use of instant messaging apps among people, targeting potential customers will cost you very less when compared to the other modes of communication

Unified mode of communication

Before the invention of messaging apps, various platforms were used for sending different types of data. So, businesses pay more for additional services such as for making a video call, conference calls, and so on. But, with instant messaging apps, one can do all business activities without the need to go for other platforms

Less disruptive

Messaging is less disruptive and also makes communication hassle-free. So, it will be really a smart move to make use of messaging apps in the business. You can handle a group of clients and can share the required data effectively at the same time.

Serves as a convenient and secure platform

Instant messaging apps promote smooth communication even when accessed from various platforms and devices such as smartphones, desktop, etc. Also, these messaging apps are less prone to cyberattacks and hence the data shared on these apps will be secure. So, significant company details can be shared securely through instant messaging apps.

I believe you can now understand why messaging apps are so popular worldwide. So, it is a must for businesses to make use of a best-in-class instant messaging app to streamline business operations.

I hope you will also have an idea of building the best instant messaging app to boost your business growth. But, you may face some difficulties while building an instant messaging app for your business

Challenges in building a custom instant messaging app

Let us now delve deep into the key challenges in building a perfect instant messaging app for a business

Picking core features

These days, people expect a lot from messaging apps. So, they will get attracted to an instant messaging platform only if it includes top core functions and unique features. So, it becomes essential to add all main functions to the messaging app in order to impress users

Choosing the perfect tool stack

Selecting the right technical tools for the messaging app is quite a tough task. This is because it will make a great difference in the functions and the security features for arriving at a successful instant messaging app

Making the messaging app unique

Building a normal instant messaging app will no longer amaze users to a greater extent. Users will surely look for some new features in your messaging app.

Only then they will prefer your messaging app instead of using other conventional messaging solutions. So, you can astonish users only by giving them something exciting in your app

Providing high security

Messaging apps may need to handle confidential data at times. Users will lose confidence in using the messaging app unless it ensures the complete protection of information. So, including top-level security in the messaging app is a necessity in today’s competitive environment

Engaging users

As we have seen before, it is important for a messaging app to include the key features and impressive functions, and to secure the data transferred. But, if your messaging app fails to engage users on the platform, then it cannot be successful.


Now, we have seen some prime challenges in building a phenomenal instant messaging app. So, to say in a nutshell, the instant messaging app that you develop must

  • Allow the users to send group messages, one to one messages and broadcast messages to contacts quickly
  • Allow the inclusion of features right from voice/video call to live streaming, digital chat elements such as emojis, stickers, etc
  • Support the file transfers in various formats such as images, videos, documents, and voice notes
  • Include the push notification feature to inform the users quickly when there are any new messages
  • Include end-to-end encryption feature to ensure that any data sent between the users will be completely protected
  • Enrich the experience of users on the platform with an attractive user interface

But, a question will spark in your mind.

How to overcome these real-time challenges and build an attention-grabbing instant messaging app?

Clone solutions for building top-grade instant messaging applications

From the above sections I hope you understand that the instant messaging app is the future of communication. But, to overcome the above-mentioned challenges, it is wise to choose a ready to use clone solution instead of developing the messaging app from scratch.

Let us now see some of those clone solutions that can be optimized and customized easily for your business needs

Whatsapp clone

An impeccable Whatsapp clone can be a game-changer for your business. Because it will help you to create an instant messaging app encompassing multitudes of advanced features.

Just a normal Whastapp clone will not be enough to get an exemplary messaging app. So, a Whatsapp clone with peerless performance and scalability must be used to get an exceptional instant messaging app. And so, you can establish a promising business venture.


The most difficult part of creating a messaging app is laying the foundation for including additional functions in the platform. An adaptable Whatsapp clone script can help to accommodate the innovations without complications in the future.

WeChat clone

WeChat clone will be the best choice to build an instant messaging app for various communication business models. Your business needs may vary like building a team app, an app for promoting products, providing customer support, etc.

In such a case, you can make use of an adaptable WeChat clone with modern functions. Thereby, you can easily build a feature-rich messaging app.

Viber clone

Viber clone script enables the business owners to get the maximum benefit from the messaging app by providing complete support for the inclusion of the trendiest technologies. So, a customizable Viber clone will be the apt solution for building a robust instant messaging app with seamless performance

Telegram clone

With Telegram clone, you can create a powerful instant messaging app for connecting users globally. Also, you can get the best results in business communication by using the finest Telegram clone with multi-platform support. So, look for a fully-integrated Telegram clone solution to attract your niche audience with an ideal instant messaging app

Closing thoughts

There is no doubt that the messaging app serves as the preferred mode of communication among consumers and business owners. Understanding its benefits, many proprietors started using messaging apps to run a profitable business. So, if you are one of those aspiring entrepreneurs, it is essential for you to leverage instant messaging apps. Thereby, grasp the chance to reinforce the bond with the users and reach your business goals.

As said before, these days a lot of online solutions are available in the market to build an instant messaging app. But, not all those solutions can help you in developing a unique messaging app. So, my suggestion would be to approach a well-known online solution provider to get a perfect clone solution for building a best-in-class messaging app

You can find such high-quality, readymade clone solutions at Appkodes. Our ideal Whatsapp clone, Appkodes Hiddy is pre-built with all key functions and state-of-the-art technologies. And so, you can get a visually stunning instant messaging app.


The solution can also be customized for your diverse business needs. So, make use of a reliable Whatsapp clone solution like Appkodes Hiddy to build an amazing instant chatapp script. And thereby, attain success in your business venture

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Kala Samayapuri, an experienced Technical and SEO content writer working for Hitasoft Technology Solutions Pvt. Ltd has extensive experience in writing content for clone scripts and mobile/web app development. She focuses on developing content that can accurately reflect the company ideals with a precise writing style and a plethora of information. She likes to make her writing in a way that readers can connect to it in some way by generalizing the ideas and opinions she is writing about.