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What is Disputes?

  • Disputes is a list of queries from the customer/user, after the product is delivered. It is used to identify the product if it has any non-qualities.It has the list of problems related to the products such as Missing,fake,color difference, damage,etc,.
  • Buyer creates the Dispute it will be in initialized status whenever the seller responded to that dispute message the status will be changed to Responded Status.
  • If Buyer wants to cancel the dispute which is created by him/her has the option to cancel in the front end.