Real-time order tracking
Order tracking is the most expected feature by any consumer. We make sure that your customers will never get panic about their orders as they can check the current status of their order with real-time updates. In addition to real-time tracking, customers can mention where they need the on-demand service. They can choose either home, remote or transport. This will let the service provider know the exact location where he needs to deliver the service.
All registered customers of our on-demand application are eligible to get professional service. Customers can request any professional service by just mentioning their details along with the contact address. The concerned service provider will allocate an exclusively trained expert to deliver the service to customers’ doorstep. Customers can fix the date and time through the on-demand app and can get the service at the mentioned convenient time at their place.
Choose a Service provider
Once the customer requests a service through the on-demand app, he needs to give all details about what type of service he needs, how much duration he can spend, and his location. By receiving all these details, the admin of the on-demand app will display the list of service providers who are ready to accept the service request. Customers get an option to choose a service provider who seems to be comfortable with pricing and service quality.
Accept/reject a job
All service requests that customers make will be listed on the service provider’s job page. He can go through all requests along with customers’ details and can filter all those service requests location-wise. He can choose the request that is made nearby his location and can accept the request or even he can reject the request on his own.
In our on-demand app development, our app will let customers post their service on the bidding page. Customers will specify the nature of work, pricing, and location. All service providers who are eligible to provide that particular service can participate in the bidding and can bid their price. Now customers can go through each bidding and can choose the right service provider by checking their profile and also their customers’ reviews.
Customers will post their service requirements on the on-demand app and this will be visible to all service providers. Once the service provider approves the request, the customer can schedule the task along by checking his availability and also the service provider’s availability. This will support the platform to organize the service properly and can satisfy both ends.
On-demand app development focuses on building an on-demand app that supports multiple services. A single platform can provide electrical work, house repairs, plumbing, and many more. This feature will help customers to find out all services that are offered through the on-demand app and they will get more details about each service that is listed on the platform.
Our on-demand app development includes this crucial feature to facilitate customers to chat with the concerned service provider. Through the chat page, the customer can briefly explain his service requirement and can clear doubts that the service provider has. Likewise, the service provider can also get more information regarding the service and also about the location and availability of the customer to visit him directly to deliver the service on time.
Bookings and nearby jobs
Our on-demand application will match all service requests with the available service providers. The platform will send all eligible service providers to customers and service providers will also receive notification regarding service requests they can support. The concerned service provider and the customer can communicate with each other and can either accept or reject the service as per their wish.
Ratings and reviews
This is a must-have feature that is included in our on-demand app development process. All our on-demand service apps will let customers share their feedback and rate the service offered by the service provider. The review and the rating will be visible to all other customers and this will help others to choose their service provider after going through the reviews and ratings. This will mainly enhance the service quality offered by the provider and customers will receive the best service in the market.
Service provider Dashboard and Portfolio
A complete overview of the business of a service provider can be seen through the intuitive and device-responsive dashboard. With the dashboard, the provider can check completed tasks, pending tasks, payment transactions made, and many more. Service providers can also create portfolios that will contain their job profile, their service images, customers’ ratings, and reviews. This will let them have more service orders as customers will be able to view the portfolio of each service provider.
This mandatory feature is added to our on-demand app development process. Customers and also service providers will be notified periodically about all new schemes and offers that are provided by the admin of the platform. This will help the platform owner to get in touch with all the members of the platform whenever needed.
Our on-demand app development integrates the Stripe payment gateway with the on-demand app and will let users feel more comfortable in transferring the payment through the app. A secured payment transaction is assured as the platform follows all standard security protocols. Users can also check the entire payment transaction through this feature.
To boost service providers the platform allows customers to give reward tips to any service provider whose service is quite satisfactory for the customer. Customers can pay money through the payment gateway available in the on-demand app.
A better authentication process is followed in our on-demand app development process. All our on-demand apps will notify service providers as verified members which will make customers feel comfortable in getting service from a verified member.
A simplified login procedure is offered to all members of the on-demand service app. users can use their credentials of all of their social media platforms like Facebook, to log in to the app and can start using the application without any hassle.
Task complete verification using OTP
Once a service is booked, the platform will send an OTP to the customer. The service provider will deliver the service to the customer and the service is acknowledged as a completed one only when the customer enters the OTP on the concerned service provider’s page.
Our on-demand app development mainly focuses on users’ requirements and demands. We make sure that the on-demand app perfectly fits your business needs. We will let our users share their thoughts and if any changes are required, our team will make sure it is customized accordingly.